Terms & Conditions
We have a 24 hour cancellation policy. If you miss your appointment, or cancel with less than 24 hours notice, you will be charged the full price of your appointment.
Payment can be made by card or cash at the time of your treatment (no cheques please). Alternatively, if you wish to make payment via BACS, this must be completed in advance of your appointment.
Packages are valid for 6 months from the date of issue. Packages cannot be redeemed against any appointments after this date. Packages are non-refundable and cannot be exchanged for cash. Packages cannot be used with any other offer and / or special at Red Kite Masseuse. Packages must only be used by the one person to whom they are issued.
Gift certificates are valid until the expiry date specified and cannot be redeemed or replaced after this date. Red Kite Masseuse is not responsible for lost / stolen vouchers, and is not responsible for replacing a certificate that has been lost / stolen. The certificate is non-refundable and cannot be exchanged for cash. The certificate is not valid with any other offer and / or special at Red Kite Masseuse. The certificate must be used by one person in one visit.