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Terms & Conditions

Cancellation

​We have a 24 hour cancellation policy. If you miss your appointment, or cancel with less than 24 hours notice, you will be charged the full price of your appointment.

Payment

Payments are taken at time of online bookings. Otherwise, in advance of treatment via bank transfer or by card or cash on the day.

 

Packages

Packages are valid for 6 months from the date of issue. Packages cannot be redeemed against any appointments after this date. Packages are non-refundable and cannot be exchanged for cash. Packages cannot be used with any other offer and / or special at Red Kite Masseuse. Packages must only be used by the one person to whom they are issued.

 

Gift certificates

Gift certificates are valid until the expiry date specified and cannot be redeemed or replaced after this date. Red Kite Masseuse is not responsible for lost / stolen vouchers, and is not responsible for replacing a certificate that has been lost / stolen. The certificate is non-refundable and cannot be exchanged for cash. The certificate is not valid with any other offer and / or special at Red Kite Masseuse. The certificate must be used by one person in one visit.

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